Never leave a burning candle unattended.

Do not move if candle is burning or wax is hot. Extinguish candle and allow to cool before moving.

Keep wick centered and trim to 1/4” before each burn. Do not trim any shorter than 1/8”.

Remove any mushrooming (carbon build-up) at the end of the/ wick by extinguishing the candle and trimming the wick.

Rotate candles occasionally to promote even burning.

Extinguish candles with a snuffer to prevent wax spills and burn problems.

Wax Types Burn Differently:


Beeswax burns at a higher temperature than soy. Please exercise caution around liquefied beeswax.

Liquefy wax around the wick before lighting beeswax candles. Tilt the candle slightly while lighting.

Soy Wax

Soy wax is more brittle than paraffin or beeswax. Do not attempt to fold in sides of pillars or the candle may break.

If dripping occurs, extinguish candle immediately to prevent major wax spills. Do not let the burn pool reach any holes in the sides of the candle.

Candle Types Burn Differently:

Arbutus Tea Lights are sold with Canadian-made, fire-proof polycarbonate cups in which they should be burned.

  • Whether this cup is used or not, they must be burned inside a container. They are designed to liquify inside the container. Tea lights should be burned until the melted wax pool reaches the side of the container.
  • Soy tea lights are particularly useful in essential oil diffusers, as they burn at a lower temperature than other waxes.

Arbutus Votive Candles do not come with containers, but must be burned inside a container, as they are designed to liquify somewhat while burning. Our votives are a standard size that should fit your favourite votive holders.

  • Votives should be burned until the melted wax pool reaches the side of the container.

Arbutus Candlesticks come in two widths to fit most common candlestick holders. They have been meticulously designed to remain dripless throughout the burn, under ideal conditions.

  • Should dripping occur, simply extinguish the flame, allow the wax to cool, and re-light to continue enjoying the candle.

Arbutus Pillar Candles are free-standing, but should always be burned on top of a fire-proof dish or plate. We offer four widths and two shapes of pillars to fit all your favourite candle dishes.

  • Getting the most enjoyment from a pillar candle starts with the first burn, which should be 1 hour per inch of diameter (a 2” wide candle should be burned for 2 hours its first time).
  • If the burn pool reaches the edge of the candle, extinguish the flame.
  • Subsequent burns can be up to 4 hours. Burning pillar candles for much longer than this recommended period may result in wax leakage. We do not recommend burning candles for longer than 4 hours at a time; however, we have tested our candles with burns of up to 10 hours without experiencing dripping.
  • Should dripping occur, extinguish the candle immediately.
  • It is best to let a pillar candle sit for 2 days between burns.
  • As pillars burn down, the flame will eventually drop below the top ridges of the candle, creating walls that result in a magnificent glow. For ideal burns, do not tamper with the walls; allow the candle to burn down as it will.
  • Proper pillar maintenance will result in many hours of beautiful candle enjoyment.

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